ReturnFlex allows retailers and manufacturers to partner on an impactful and comprehensive returns management solution. For retailers: Employee training, execution consistency and operational processes are improved with reduced costs and systematic prompts. For both: Unwarranted returns and fraud are reduced.
Further, SIRAS's patented business methodologies within the ReturnFlex mechanism enable configurable modules for retailers to personalize the consumer return experience to their culture, their initiatives and their ideals.
There is complete support for cross-channel returns, consumer loyalty policy extensions, recalls, refund accuracy (price variations and/or promotions attached), bundled goods and accessories lists, and more.